Triage

After a referral referral When a professional passes your child on to a specialist team for assessment or treatment. A GP, school or health visitor can usually make one. Read the full definition of referral arrives, a clinician or team looks at the information in it and decides whether the service will accept it, how urgent it is, or whether to redirect it somewhere else. Being told your referral has been triaged does not mean your child has been seen: it usually means the paperwork has been read.

This matters because triage decisions are made only on what is written down. If a referral is rejected at triage, you can ask for the reason in writing, ask what information would change the decision, and ask the referrer to send SEND SEND is England's word for children who need extra help to learn. The rest of the UK uses other words, and other rules. Read the full definition of SEND more evidence and re-refer. A short written record from home and school of what you are seeing, with examples, often makes the difference.